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Customer Service Engineer
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Full-time
- Our client is an information technology services company that provides not only IT support, but consulting, managed IT services, and cybersecurity.
- They are looking for a Customer Service Engineer who will be responsible for troubleshooting, diagnosing, and resolving technical issues related to our products or services.
- Customer Service Engineer’s Responsibilities and Duties
- Provide guidance and training on product features, functionality, and best practices to ensure smooth implementation and user adoption.
- training sessions or workshops for customers on product usage, troubleshooting techniques, and preventive maintenance procedures.
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