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Customer Service Coordinator - Data Analytics
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- To effectively provide internal users and external customers with timely and accurate business information and analysis and assist in the ongoing operational maintenance of the fulfillment system, in the form of system interpretation, table set-ups, microsites, onboarding new publications, reports, mailing documents, invoices, audited publications, renewals, promotions, and other various data output.
- Coordinate and monitor the automated upload of product sales information, (Plymbridge, Australia, EDS) and product orders including EDI from wholesale / retail customers.
- Oversee salesmen and convention processing including salesmen inventory, convention order processing, returns processing, and ancillary warehouse maintenance.
- Coordination and reconciliation of annual physical inventory for the ancillary warehouses.
- There are approximately 30 salesmen warehouse accounts and 150 convention warehouse accounts which must be reconciled on an annual basis.
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