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Customer Service Conceirge - Fashion Island
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- Your Role As a Service Concierge, you are an integral part of the selling environment with a primary focus on delivering service excellence.
- You will also perform limited administrative and transactional duties, to support your client experience.
- Assist with returns, curbside pickup, buy online / pick up in store, change requests, cash pickup and other duties
- Regular appointment partnership with Client Advisors - ensuring client engagement and providing forethought to customer expectations
- Promote all in-store activations, animation, events, InCircle benefits, and services, including alterations, the restaurant, spa treatments, valet, appropriate for client based on acquired information and client cues.
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