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Customer Service Call Center Specialist (Full - Time)
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$17.15 - $21.44 an hour
Full-time
- Four seasons of sunshine!
- Your Benefits We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.
- The Self-Pay Collections Call Center Specialist will respond to a variety of questions from patients for both hospital and clinic services, providing assistance in resolving concerns as quickly and efficiently as possible, providing education both verbally and via mail in an effort to manage the patient and/or guarantor’s expectations as a patient/customer of Billings Clinic as it relates to the self-pay billing and collection processes.
- The Self-Pay Collections Call Center Specialist is responsible for appropriate initial call outs and follow up calls until account balance is resolved.
- The Self-Pay Collections Call Center Specialist is responsible for supporting consumer requests, including processing one-time and reoccurring payments.
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