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Customer Service Associate
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- The Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service.
- Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score.
- Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction.
- Rental car experience a plus.
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
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