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Customer Service Associate
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Full-time
- The Customer Service Associate is responsible for assisting the Community Interpreter Services program administrative function in busy, high-volume setting.
- The Customer Service Associate will process all administrative tasks such as data entry into the interpreter scheduling database, filing and perform other duties as assigned.
- Ensure that the activities of the position and relevant programs are consistent with the mission, vision, and values of the Catholic Charities and Refugee and Immigration Services.
- Serve as the primary contact for interpreter payment issues or corrections and liaise with Finance to solve problems.
- Present self in a courteous and professional manner at all times being mindful that customer service is the priority at CIS.
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