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Customer Service Assistant
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- Import/Export Experience or Related field
- Develop and maintain positive customer relations and coordinate with various functions within the company to provide customer service to our commercial airline, engine overhaul, and global military facilities,
- Ensure Customer Master File is accurate for assigned accounts; understand Customers purchasing methods; ensure responsive and accurate order fulfillment.
- Provide prompt replies to quotation requests, order inquiries and complaints.
- Review documentation from Customs brokers and freight forwarders to ensure company instructions are being followed and shipments are delivered in a timely fashion.
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