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Customer Sales & Service Representative I, Front Counter (Retail)
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- Customer Sales & Service Representative I, Front Counter (Retail)
- Responsible for all sales activities and retail sales associate job duties focusing on selling Mediacom product and services.
- Also, includes resolving billing concerns, troubleshooting service issues, processing payments, equipment inventory and scheduling service and installation appointments.
- Perform direct customer support for all customers consistent with Mediacoms policies and procedures.
- Troubleshoot basic service issues and schedule on site service calls when necessary.
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