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Customer Sales & Service in - Bound Phone Representative
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Full-time
- The majority of customer contact will be via inbound calls to our Customer Sales and Service Queue.
- Accurately quote pricing for products using ERP system or company Internet.
- Carefully document customer issues in ticketing system and all steps taken to resolved
- Demonstrates emotional intelligence through trustworthiness, ability to lead and influence others, and create an environment focused on collaboration and teamwork.
- Experience using customer service ticketing solution - (Zendesk/Salesforce/ etc)
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