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Customer Relations Specialist
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- The Customer Relations Specialist maintains direct contact with patients on a daily basis and performs in-person and telephone reception for the office, verify insurance eligibility and benefits, responsible for handling cash, and balancing assigned cash bag.
- This position possesses excellent and empathetic service skills, maintains composure in difficult situations, and has general knowledge of office operations.
- Maintain front office inventory and keeping storage area in an orderly manner
- Assure the readiness of the reception area for each working day; open the building at the designated time and have all front desk activities fully operational at the start of business hours
- Secure the building at the close of each working day; turn off or unplug appliances and machines according to protocol and lock all entrances (if shift dictates)
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