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Customer Experience Manager
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- Adheres to all company and state laws and regulations related to Anti-Money Laundering Compliance, tobacco and alcohol sales, lottery, price accuracy, WIC, etc.
- Utilizes the Learning Management System (LMS)for current and new associates.
- Utilizes the auto-scheduler system to update Front End associate availabilities, headcounts, and schedules to meet weekly business demands while achieving budgeted labor rates and sales per labor hour goals.
- Controls supply costs while ensuring adequate inventory levels to meet business demands (e.g., paper and plastic bags, etc
- Oversees lot attendant service to assist customers with shopping carts and loading groceries into vehicles.
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