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Customer Experience Manager
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Full-time
- Under the leadership of the Store Manager, directly leads the Support Lead, Lead Cashier(s) (if applicable) and associates of the store while the Manager on Duty. The Customer Experience Manager (CEM) is responsible to “Wow the Customer”, front end operations, cash management, cleanliness, safety and driving sales.
- This means that you not only deliver in your role as the Customer Experience Manager, but you also model leadership behaviors and deliver as a manager on duty.
- The Customer Experience Manager is part of the management team that sets the tone by embracing and living the Five Below Value!
- Training the staff on the High Fives of Customer Service
- Reviews all corporate communications and reacts accordingly
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