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Customer Experience Analyst
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- Dorman Products, a $1B global supplier of aftermarket automotive parts, is seeking a Customer Experience Analyst to join our growing team.
- If you have a passion ensuring customers have a voice and want to grow your career in Supply Chain than this is the role for you!
- Act as primary liaison between Customer replenishment organization, Dorman Supply Chain and Sales to drive improvements in performance as measured by customer
- Lead development and maturation of monthly CPFR process (Collaborative Forecasting, Planning and Replenishment) for assigned customers to deliver exceptional supply chain performance and deliver value
- Drive set up process for new product in customer and Dorman systems to ensure flow of replenishment to drive incremental revenue
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