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Customer Engagement Representative
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Full-time
- Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes.
- OVERVIEWThe Customer Engagement Representative plays a pivotal role in ensuring exceptional service and support for our Veterinary clinic and Hospital customers using an Omni-channel approach.
- This individual is a partner with their Veterinary Relationship Manager (VRM) to ensure our customer is taken care of.
- This individual will own the order management, intake and resolution of customer issues by collaborating closely with various internal departments.
- Collaborate with internal departments (Sales, Service Operations, Pricing, Fulfillment, Regulatory Affairs, Legal and Tax Departments) to deliver an elevated customer experience.
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