Bristol - Myers Squibb

Customer Engagement Manager, Hematology-Oncology (w/m/d) page is loaded. Customer Engagement Manager, Hematology-Oncology (w/m/d). The Customer Engagement Manager (CEM) Hematology & Oncology is a highly dynamic role combining both, strategic and operational responsibilities.. In this position you will report directly to the Area Sales Manager Hematology & Oncology and be responsible for customer in the engagement.. Support Area Sales Manager in translating strategy & P2P guidance into regional engagement formats including regional conceptualizing, planning and execution

customer engagement manager

Customer Engagement Manager, Hematology-Oncology (w/m/d) page is loaded Customer Engagement Manager, Hematology-Oncology (w/m/d) Apply locations Field - Germany - DE time type Full time posted on Posted Yesterday job requisition id R1580427 Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
Position Summary
The Customer Engagement Manager (CEM) Hematology & Oncology is a highly dynamic role combining both, strategic and operational responsibilities. In this position you will report directly to the Area Sales Manager Hematology & Oncology and be responsible for customer in the engagement. The core scope of this role is to implement & operationalize our peer-to-peer (P2P) event strategy in the respective regions, coordinate and continuously improve the formats across our full portfolio.
Managing projects and successfully interacting in cross-functional teams is also a key part of this role. All these responsibilities focus on achieving our business unit and company targets.
This role is field-based and regional in scope.
Key Responsibilities
Support Area Sales Manager in translating strategy & P2P guidance into regional engagement formats including regional conceptualizing, planning and execution
Close collaboration with Care & Customer Engagement as well as Marketing Teams to design new event formats for the two regions
Implementation of P2P event standards to ensure efficiency, quality & relevant content
Planning and coordination of P2P events with TAS by taking into account the current campaign strategy and in line with budgets, and offering individual TAS training / support when it comes to execution
Build P2P relationships with our customers continuously update network structures and opinion leaders in collaboration with the TAS
Oversee & consolidate P2P events & sponsorships (including budget overview) and design implement a monthly reporting
Consolidate insights & lessons learned of our P2P events and drive continuous improvement of events
Close collaboration with the Area Sales Manager, Therapeutic Area Specialists and within the regional CEM team, as well as Care & Customer Engagement and Marketing
Key competencies desired
Bachelor's degree and/or advanced degree or higher scientific degree with relevant professional experience
Experience in establishing and maintaining relationships and working effectively with key stakeholders and partners across the organization
Strong understanding of pharma marketing, pharma sales and good knowledge of sales processes in general
Experience in Project Management & dealing with cross-functional teams
Be a representative of BMS in all interactions with external stakeholders
Flexible team-player with a proactive, solution-oriented mindset and hands-on approach as well as strategic thinking
Winning Mindset: results-oriented, positive, able to quickly learn & adapt in an ever-changing environment
Experience with customer P2P events as well as working with budgets is an advantage
#LI-Remote
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. W e’re creatinginnovative medicines for patients fighting serious diseases. We’re also nurturing our own diverse team with inspiring work and challenging career options. No matter the role, each one of us makes a contribution. And that makes all the difference. #J-18808-Ljbffr

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