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Customer Care Team Manager
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- Anglian Water offers a flexible approach, this role provides you the flexibility to work from home and from an Anglian Water office.
- Your base location will be Enterprise House in Lincoln.
- We are recruiting for a Customer Care Team Manager to join our Wholesale Services Operational Delivery team, on a permanent basis!
- Youll manage the Customer Care Team who are responsible for case managing customers, where their journey needs specific attention outside of standard processes.
- Youll coach, develop, and train the team, sharing operational knowledge, best practice and ensu ring your team are challenging process and cultural shortcomings that compromise the effective delivery of customer service.
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