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Customer Care Manager
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- Geiger furnishes the modern office with beautiful solutions for private offices, conference rooms, collaborative spaces, and more.
- The Manager of Customer Care is responsible to lead a Herman Miller Customer Care team supporting our dealer network, sales, manufacturing, distribution, procurement, for the customer service strategy and deployment for Herman Miller and Sales Operations team.
- The individual must provide strong leadership, service strategy and solutions that tie the Herman Miller dealer network, sales, manufacturing and Sales Operations together to better serve the needs of customers.
- Thorough knowledge of Herman Miller's products, services, policies, and procedures, or equivalent industry or customer service
- Mainframe, AS400, Lotus Notes, Nortel Symposium, MS Office)
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