Upvote
Downvote
Customer Care Agent I
Share Job
- Suggest Revision
- GENERAL DESCRIPTION OF POSITIONThe Customer Care Agent will provide direct customer support involving the use of the Murphy Drive Rewards Mobile App and Website.
- During the course of your duties the prospective agent (s) will be required to respond to various media forms, provide insight regarding the Murphy Drive Rewards program, project a positive attitude when dealing with customers and store personnel, offer backup phone support when there is call abundance and be the immediate point of escalation.
- Prospective agent(s) will model the Murphy USA's core competencies and principles and deliver outstanding customer service.
- Answer inbound calls, respond to email and assist as needed.
- Follow up on accurate and timely ticket resolution.
Active Job
Updated TodaySimilar Job
Relevance
Active