Upvote
Downvote
Customer Call Center Representative - Remote Position
Share Job
- Suggest Revision
$15 - $20
Full-time
Remote
- Day Shift: Monday- Friday, potential Saturday/Sunday ShiftsBilingual in Spanish is a plus!
- I. Job SummaryAs a customer service representative (CSR), you will take inbound customer service calls related to a wide variety of inquiries including billing and proration, service changes, cancellations and missed service inquiries.
- The WM CSR should expect to handle 60-80 calls a day in a fast-paced/high-volume environment and to use multiple applications, knowledge bases, tools, and calculators to research and resolve customer queries.
- The WM CSR is expected to skillfully highlight the features and benefits of WM products and services to increase revenue and retain at risk customers II. Essential Duties and ResponsibilitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Serves as an advocate for customers with repeat issues by engaging the right department and people within WM. Communicates concise and accurate information.
Active Job
Updated 6 days agoSimilar Job
Relevance
Active