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CSR - Customer Service Representative
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Full-time
- We are seeking a friendly, and dedicated Customer Service Representative to join our team.
- As a Customer Service Representative, you will be the face and voice of our company, interacting with customers daily to provide support across various channels, troubleshoot issues, and ensure complete customer satisfaction.
- Manage large volumes of customer inquiries through phone, email, and in person
- Troubleshoot technical issues relating to products or services and provide detailed solutions
- Document all customer interactions and transactions, recording details of inquiries, complaints, and comments
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