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CSR Call Center
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Full-time
- 100% on-site for 6 8-week training and then up to 25% remote option available.
- Processing all shipping and miscellaneous claims for Distributor Accounts with a focus on Equipment Claims
- Assist ICP distributors with claims questions and issues as needed
- Processing Win shuttle scripts for order/claiming maintenance.
- Dispute resolution working with CBS team to resolve customer claims
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