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CRM Business System Analyst
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Full-time
- Leidos seeks a CRM Business Systems Analyst to support the Digital Solution, Inc. program.
- Onsite/In-office software consulting and software support with occasional remote customer support in a demanding Capitol Hill environment.
- Please Note: Must be able to work onsite as needed in Washington, DC, up to 5 days a week some weeks, with some potential for some remote work.
- This is subject to change based on Leidos, customer, and local government policy related to Pandemic Remote Work. The Challenge: Provide consultation to help customers develop and modify system configurations for leveraging Customer Relationship Management (CRM) information systems (IQ) to achieve mission outcomes.
- Coordination with customer business process owners and various technology teams to ascertain/develop technical requirements and user acceptance testing relating to CRM system functions including but not limited to new data acquisition and system VIP output.
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