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Correspondence Phone Support, Intermediate
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$18.07 - $25.3 an hour
Full-time
- This position is a hybrid remote position, not office based, which may require you to travel to the office a few times a year.
- As a FEP Customer Care Representative (CCR), you oversee and uphold our mission of providing service worthy of our family and friends.
- Our members look to you to help them navigate healthcare, providing empathy and advocacy.
- FEP is a National Plan, so BSC members under the FEP PPO program have the same benefits in all states.
- You will provide direct support for professional services claims, and partner with (other agencies) Anthem to resolve member issues relating to facility claims.
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