Baptist Memorial

Performs daily and monthly close out procedures for internal controls and cash balancing.. Carries out all other duties assigned by the Clinic Manager in a timely manner.. About Baptist Memorial Health Care. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching.. Facility: BMG - New Albany Medical Group

customer service lead

Summary Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned. Responsibilities Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.Performs daily and monthly close out procedures for internal controls and cash balancing.Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow.Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality.Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.Carries out all other duties assigned by the Clinic Manager in a timely manner.Completes assigned goals. Requirements, Preferences and Experience Insurance experience - 2 years of experience About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey. At Baptist, We Offer: + Competitive salaries + Paid vacation/time off + Continuing education opportunities + Generous retirement plan + Health insurance, including dental and vision + Sick leave + Service awards + Free parking + Short-term disability + Life insurance + Health care and dependent care spending accounts + Education assistance/continuing education + Employee referral program Job Summary: Position: 19684 - Coordinator-Customer Service Lead Facility: BMG - New Albany Medical Group Department: MG New Albany Medical Group Category: Administrative Non Clinical Support Type: Non Clinical Work Type: Full Time Work Schedule: Days Location: US:MS:New Albany REQNUMBER: 22464

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