VACO

This role will support over 235 Palo Alto devices across the state, serving more than 300 clients, including small schools, community colleges, charter schools, and school systems.. The ideal candidate will have a strong background in Palo Alto firewall management and be capable of handling large-scale operations in a fast-paced environment.. - Address workload and bandwidth expansion needs, ensuring scalability.. - Participate in cross-training programs, focusing on tools like CrowdStrike, Zscaler, and Vulnerability Manager.. - Related certifications: Net+, Security+, CySA+, CASP+, GSEC, PCNSA, PCNSE, CCNA, CCNP.

palo alto

Unable to partner with 3rd party vendors (Corp-to-Corp/C2C) for this opportunity. We are unable to sponsor at this time. Relocation assistance is not provided. Location: Hybrid (occasional onsite visits required). Must reside in North Carolina.Overview: Our client is seeking a highly experienced Senior Palo Alto Engineer/Analyst to join their team on a contract-to-hire basis. This role will support over 235 Palo Alto devices across the state, serving more than 300 clients, including small schools, community colleges, charter schools, and school systems. The ideal candidate will have a strong background in Palo Alto firewall management and be capable of handling large-scale operations in a fast-paced environment.Key Responsibilities:Palo Alto Expertise: - Manage and support over 235 Palo Alto devices across diverse client environments. - Creation, troubleshooting, and management of firewall policies, NAT policies, GlobalProtect VPN policies, and site-to-site VPN tunnels. - Implement and maintain network features such as routing and DHCP. - Configure and integrate with cloud authentication providers via Palo Alto Cloud Identity Engine. - Configure and deploy new Palo Alto Firewalls, replacing or upgrading existing ones. - Troubleshoot physical devices and engage with Palo Alto support for technical issues.Operational Challenges: - Address workload and bandwidth expansion needs, ensuring scalability. - Manage large-scale operations within tight timeframes, such as state regulation changes affecting 100 firewalls or VPN contract changes requiring the development of 80+ new site-to-site VPN tunnels.Client and Team Interactions: - Provide client-focused support and handle internal escalations. - Collaborate with the infrastructure and engineering teams to ensure seamless service delivery. - Engage a wide variety of clients, from non-technical to highly technical, ensuring clear communication and effective solutions.Cross-Training and Development: - Participate in cross-training programs, focusing on tools like CrowdStrike, Zscaler, and Vulnerability Manager. - Mentor and train team members in technical tasks, fostering a collaborative and knowledgeable team environment.Documentation and Standardization: - Write and maintain runbooks, playbooks, and other technical documentation. - Analyze complex problems and develop standardized solutions, engaging management as necessary. - Utilize Palo Alto APIs to support automation and improve operational efficiency.Requirements: - 6+ years of relevant professional experience. - Strong intermediate networking knowledge with an understanding of application, route, switch, and physical network tiers. - Intermediate cybersecurity knowledge with an understanding of security fundamentals and their application in a defense-in-depth approach. - Expertise in Palo Alto advanced security features, such as ThreatID. - Familiarity with policy managers such as Firemon and Tufin. - Related certifications: Net+, Security+, CySA+, CASP+, GSEC, PCNSA, PCNSE, CCNA, CCNP.Preferred Qualifications: - Experience in a client-facing role with a proven ability to handle internal escalations and engage with clients effectively. - Strong problem-solving skills and the ability to adapt to new challenges within client environments. - Excellent communication skills, with the ability to engage with both technical and non-technical stakeholders. - Experience writing technical documentation and mentoring team members.Working Conditions: - Hybrid work environment with occasional onsite visits. - Initial two weeks in-office for onboarding and training. - Monthly in-office meetings for team collaboration. Unable to partner with 3rd party vendors (Corp-to-Corp/C2C) for this opportunity. We are unable to sponsor at this time. Relocation assistance is not provided.

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