Upvote
Downvote
Contract Role: Quality Assurance Specialist
Share Job
- Suggest Revision
$25 an hour
- Customer Service (CS), the Quality Specialist is responsible for the implementation and management of the CS Quality Program.
- This individual will develop and maintain quality improvement resources and assets including training material, job aids, surveying, assessments, and supporting program execution reporting and systems.
- The overall quality program coordination, implementation, and reporting will be managed by the Quality Specialist in alignment with approved vendor and internal business support, tools, and priorities.
- Emergency and storm role commitment; a special assignment during storm events and other emergencies when the company needs to restore power or respond to other issues affecting customer service.
- The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both.
Active Job
Updated 16 days agoSimilar Job
Relevance
Active