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Contact Center Member Service Specialist (Suwanee)
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Full-time
- At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition
- Contact Center Member Service Specialist (Suwanee, GA)The incumbent's primary function is to effectively use VyStar Excellence principles during telephone contact with members in the course of daily business.
- The Contact Center Member Service Specialist must be flexible to work any day or shift during our business operational hours.
- The incumbent's primary duty is to provide quality member services to our members by performing transactions that are requested by members or answering their questions, which may be related to Internet Banking, Magic*Touch, their account history or member service, loan, VyStar Investment Services products and/or VyStar Real Estate Services.
- The incumbent is required to effectively offer loan related products such as GAP, IWS, Credit Life & Disability Insurance in addition to VyStar Investment Services, VyStar Real Estate Services, other Savings Accounts, Checking Accounts, Money Market Accounts, IRA accounts, CDs, etc.
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