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Conductor
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- Secures train movement orders and ensures clear understanding by your Brightline teammates.
- Ensures that all activities of the onboard team are safe and carried out to Brightline's high standards.
- Delivers customer service to Brightline guests: it is an essential part of the Train Managers role to identify and meet Brightline guests needs and expectations, taking the lead in dealing with customers in an open, friendly, confident, professional, and helpful manner at all times while on duty
- Onboard cleanliness meets Brightline standards.
- Solving guest problems by using their initiative and discretion to ensure that all Brightline guests expectations are met.
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