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- All backup processing is done within the Dell/EMC DD6300 Virtual tape library.
- The management of Virtual tapes confirming the backups have ran to completion and confirming expiration dates are correct for both the U.S. & Europe.
- Knowledge of Halcyon (Help Systems), this product is used for monitoring error conditions on all AS/400( IBM i) system partitions 24/7.
- This includes reviewing system console messages, emails, system alerts via Halcyon and monitoring the QSYSOPR message queue.
- Provide first level support to end users having issues with connectivity to servers, AS/400( IBM i), devices, printers, automated batch jobs, user profile and password issues.
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