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Computer Associate (Technical Support) Level I
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- Under the direction of the Supervisor of Technical Support and with independent initiative, staff must be capable of providing timely and effective desktop support.
- Install and configure HP workstations, HP printers, switches, IP phones
- Install and maintain Windows 11, Microsoft Office 365 - Word, Excel, Access, PowerPoint; Video codec
- Knowledge of Microsoft Networking, understanding of DNS, DHCP,TCP/IP
- A Baccalaureate degree and a minimum of three (3) years prior desktop support experience or; High School diploma/GED and a minimum of five (5) years prior desktop support experience
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