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Commuter Ops Coordinator
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$24.5 an hour
Full-time
- The Commuter Operations Coordinator is responsible for provid ing operations support to clients, members , and internal team members by managing and analyzing data, managing vendors and by providing overall support to the Commuter O perations team.
- This is a Monday-Friday on-site role in our Draper, UT office.
- Completes basic ordering and tracking tasks for fulfillment and purchasing process; processes outbound and returned mail, generates participant statements, communicates fulfillment delays, tracks orders and inventory stock, assists with research to complete forecast efforts, and processes returned inventory, including Smartcard transfers and replacements
- Provides applications support and processing; conducts employer and participant account research by navigating and retrieving information from company applications, extracts and prints standard reports, understands requirements for submitting and reviewing product support tickets generates orders, tracks distribution activity, processes credit requests, and tracks Return Pass resolutions
- Provides overall support to team: sorts, documents, files, mails, places orders, provides subject matter expert support and customer relationship management Salesforce support, manages Salesforce queries.
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