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Community Solutions Billing & Accounts Representative
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$150
- Interface with residents & property owners to identify needs and recommend customer centric solutions.
- Answer questions pertaining to billing inquiries, pricing and packaging of products and service, and service complaints.
- Ability to learn and master order processing within the billing system regarding all aspects of retained accounts, new sales order entry, account lookup, and other tools and functions as they relate to the retention function.
- Respond to inbound sales calls promptly and efficiently, as outlined by the required call handling metrics, to include productive time, schedule adherence, handle time, after call work, etc.
- Develop customer-centric solutions highlighting product benefits.
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