MANNA FoodBank - Asheville NC

The role of the Community Markets Site Coordinator is to assist in coordinating and facilitating successful distribution events at MANNA Foodbank’s Community Market sites.. The Community Markets Site Coordinator will be responsible for daily warehouse activities such as resetting market vehicles.. Though this role will largely work independently, the Community Markets Site Coordinator will also work alongside the Community Markets team supporting ongoing projects.. Supports the Community Markets team in implementing the Community Growth Model, which provides a pathway to sustainable food distributions for MANNA Community partners.. Loads and delivers product in small box trucks (non-CDL) markets as needed.

site coordinator

Mission: MANNA’s mission is to involve, educate, and unite people in the work of ending hunger in Western North Carolina Vision: A hunger-free Western North Carolina Position Summary: The role of the Community Markets Site Coordinator is to assist in coordinating and facilitating successful distribution events at MANNA Foodbank’s Community Market sites. This includes leading farmer’s market style food distributions, training community partners and volunteers to independently host food distributions, and generating orders for markets. The Community Markets Site Coordinator will be responsible for daily warehouse activities such as resetting market vehicles. Additionally, they will work with community partners and volunteers to ensure MANNA's policies and best practices are being followed. Though this role will largely work independently, the Community Markets Site Coordinator will also work alongside the Community Markets team supporting ongoing projects. MANNA embraces a philosophy that recognizes and values diversity by creating an environment of mutual respect, transparency, and sharing of different opinions and ideas. MANNA’s goal is to attract, develop, retain, and promote a talented and diverse workforce in a culture where all employees will contribute to their fullest potential. The celebration of inclusivity and diversity is essential to helping MANNA achieve its mission to involve, educate, and unite all people in the work of ending hunger in Western North Carolina. Essential Duties and Responsibilities: Market Development: <ul><li> Conducts site visits with community partners prior to an initial distribution to ensure the feasibility and safety of a proposed site, equipment and resource needs for markets.</li><li> Places orders for MANNA Community Markets as needed. Develops training resources and trains community partners to place orders for their markets.</li><li> Attends developing MANNA Community Markets. Provides onsite mentoring, training, outreach, and resource guidance to community partners and volunteers as needed.</li><li> Represents MANNA’s safety policies at markets, ensuring compliance with food safety regulations, distribution safety measures, and general onsite safety.</li><li> Ensures all post-distribution follow-up is completed. This includes the organization of market equipment that returns from a distribution, re-inventorying of returned product (if applicable), submitting market reports, and completing follow-up communication with partner as needed.</li><li> In collaboration with the Community Markets team, the Site Coordinator builds and maintains relationships with Community partners, Partner Agencies and volunteers, and reports back to MANNA staff on partner agency needs and/or other feedback.</li><li> Supports the Community Markets team in implementing the Community Growth Model, which provides a pathway to sustainable food distributions for MANNA Community partners. </li></ul>Logistics Support: <ul><li> Organizes and maintains equipment to support markets, including pallet jacks, tables, carts, fliers and general market resources. Loads and occasionally delivers equipment to markets in time for set up.</li><li> Resets box trucks after markets to ensure they are cleaned out and loaded with the proper equipment for the next market. Communicates with other Operational teams to notify them when vehicles are ready for loading.</li><li> Performs routine preventative maintenance on MANNA vehicles and communicates any vehicle problems or concerns to the Facilities & Safety Manager. Maintains accurate mileage, maintenance and vehicle inspection logs.</li><li> Loads and delivers product in small box trucks (non-CDL) markets as needed. </li></ul>General Warehouse: <ul><li> Assists in daily implementation and practice of AIB standards to ensure food safety and good sanitation practices throughout MANNA Foodbank.</li><li> Assists with annual and bi-annual inventory audits in support of MANNA’s Inventory Manager. </li></ul>Qualifications: <ul><li> A range of education, training and experience will be considered for this position. This range could include high school diploma or GED and a minimum of 1-2 years of experience in nonprofit, customer service, or another related field required. Bachelor’s degree also considered.</li><li> Must be able to navigate and make deliveries/pickups in a timely, effective manner.</li><li> Effective communication skills with the ability to interact with diverse populations of volunteers, staff, donors and agency representatives in a courteous and professional manner.</li><li> Experience in leading, managing and training on-site and remote individuals, volunteers, and teams, community organizing, working with nonprofits and public and private organizations in diverse and rural settings.</li><li> Must have computer skills with a high level of proficiency in Microsoft Office Suite, specifically Microsoft Teams and Outlook.</li><li> Must be able to work in both a busy office and warehouse environment and contribute to long term team projects while covering day to day logistic needs.</li><li> Must possess strong interpersonal, written and verbal communication skills.</li><li> A commitment to the mission of MANNA FoodBank in the work toward ending hunger in Western North Carolina.</li><li> Proof of current, valid Driver’s License, auto insurance, use of a personal vehicle and clean MVR. This position will require driving small box trucks to and from markets. </li></ul>Additional Skills: <ul><li> Experience with de-escalation practices or a willingness to learn</li><li> Spanish language skills, including the ability to read, write, and speak Spanish at a conversational level, is a plus</li><li> Experience with transportation and driving box trucks </li></ul>Working Conditions: Work will be performed in a warehouse, office environment, and community sites. The employee is regularly required to work in outdoor conditions; and extreme temperatures. The noise level in the work environment is usually moderate. Physical Demands: The physical demands required are representative of those that must be met by the employee to successfully perform the essential functions of the job. The physical demands of this position are very heavy work. This position requires exerting in excess of 100 pounds of force occasionally, and in excess of 50 pounds of force frequently, and in excess of 20 pounds of force constantly to move objects. This includes lifting/carrying weights in excess of 50lbs frequently and lifting up to 100lbs occasionally. Additionally, this position requires the operation of a manual pallet jacks with the ability to manage loads in excess of 2000lbs frequently. This includes pushing and pulling of product throughout the warehouse and loading and unloading vehicles utilizing lift gates. While performing job duties the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand; walk; and bend, twist, stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. Specific vision abilities required the visual acuity to operate motor vehicles and heavy equipment, close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Compensation and Benefits: The salary range for this role is $19.23 - 20.27/hour depending on skills and experience. MANNA also offers a competitive benefits package that includes medical, dental and vision insurance, in addition to short term and long-term disability, 401k with company match up to 3%, 136 PTO hours, paid holidays, lunches, breaks and more! Travel: Routine moderate travel is required within the service area; occasional overnight travel for conferences or regional meetings. Current driver’s license required; copy of current auto insurance; and clean MVR required. Employee must provide proof of current, valid driver’s license with clean driving record. Schedule: Flexible schedule availability is required; the typical schedule ranges between 8:00 A.M. – 5:00 P.M. Mon.–Fri. with evening and weekend hours as needed. In instances of a federal, state or locally declared emergency or order, MANNA FoodBank is typically considered an essential service and emergency responder; all employees may be called upon to perform regular or emergent duties.

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