Medical Express Ambulance Service

Ambulance Communications Center - Call Taker. The Call Taker is responsible for handling all incoming calls to our EMS Communications Center.. Competitive wages and benefits including;Blue Cross & Blue Shield Medical, Dental, and Vision Insurance. Educational Opportunities & Sponsored Con-Ed. Licensed EMT, EMD, or experienced EMS Dispatch (preferred).

communications

Ambulance Communications Center - Call Taker The Call Taker is responsible for handling all incoming calls to our EMS Communications Center. A desirable candidate will have knowledge of Medical Terminology and Customer Service experience. Candidate must have excellent communication and data entry skills. ESSENTIAL FUNCTIONS: <ul><li>Receive emergency and non-emergency requests for ambulance and medicar (wheelchair van) transportation.</li><li>Properly screen telephone calls and electronic communications.</li><li>Data entry.</li></ul><ul><li>HIPAA Compliance.</li><li>Ability to make decisions consistent with policy and guidelines.</li><li>Ability to think logically and quickly during an emergency.</li></ul> MEDEX OFFERS: <ul><li>Competitive wages and benefits including;<ul><li>Blue Cross & Blue Shield Medical, Dental, and Vision Insurance</li></ul></li><li>Pet Insurance</li><li>Disability Insurance through AFLAC</li><li>Paid Time Off</li><li>Tuition Reimbursement Available</li><li>401K with match</li><li>Uniform Allowance</li><li>Flexible Scheduling</li><li>Educational Opportunities & Sponsored Con-Ed</li><li>Membership to NAEMT</li><li>Supportive & Respectful Environment</li></ul> QUALIFICATIONS: <ul><li>Experience in communications and customer service.</li><li>Good judgment and remain calm in high-stress situations.</li><li>Detail-oriented and able to perform clerical functions.</li><li>Must be able to read, write and comprehend the English language.</li><li>Must be able to communicate effectively, via telephone and radio to obtain and provide relevant information.</li></ul> LOCATIONS: <ul><li>This position is located in Skokie, IL</li></ul> EDUCATION, LICENSURE & CERTIFICATIONS: <ul><li>High School graduate or General Equivalency Diploma (GED).</li></ul> OTHER REQUIREMENTS: <ul><li>Licensed EMT, EMD, or experienced EMS Dispatch (preferred).</li></ul>

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