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Call Taker incumbents receive incoming calls via the 9-1-1 system's emergency or non-emergency lines, enter and transmit appropriate emergency information and codes into the CAD, and simultaneously provide pre-arrival and post-dispatch instructions to distressed or irate callers while recording information in the CAD system.
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Six months as a dispatcher or call taker that required simultaneous use of radio or telephone and computer and/or related college hours or successful classroom training in law enforcement, emergency services, or fire service dispatching is highly desirable.
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We are hiring 911 Emergency Dispatchers that function primarily as a call-taker telecommunicator and are responsible for receiving, recording and effectively managing requests for ambulance assistance/transport from various sources.
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It is the responsibility of the Call Taker functions primarily as a call-taker telecommunicator and is responsible for receiving, recording and effectively managing requests for ambulance assistance/transport from various sources.
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High school diploma or G.E.D.; plus, one (1) year of responsible work experience as an emergency or non-emergency dispatcher/call center operator, public safety officer, security, military or healthcare services, or relevant work experience using a two-way radio; or experience as a Public Safety Emergency Call Taker II with Prince George's County Government.
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Successful completion of Call Taker New-Hire training and introductory period. - Responds to routine customer inquiries via live call or Email as needed. Must be able to handle level 1 call types.
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Experience of 1+ years as a call taker or customer. Provide backup support to offshore call center reps. Medical call center experience preferred. Experience of 1+ years as a call taker or customer.
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The Mid-America Center is the Heartland's premier entertainment and convention center.
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Have working knowledge of reservations procedures, sell reservations (be an order maker, not an order taker), and know cancellation procedures and Walk Policy. Call airlines, rent-a-car, companies, etc.
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The eligible list established from this recruitment may be used to fill Call Taker vacancies. Note: The eligible list established from this recruitment may be used to fill Call Taker vacancies.
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Job Title: Call Taker / Public Safety Telecommunicator I. We provide training from an entry-level Call Taker to a certified Telecommunicator so that you can make someone's worst day have a successful outcome by getting them the emergency resources they need.
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Police Telecommunicator Call Taker is the pre-entry/trainee level class in this series. Incumbents serve a one-year probationary period as Police Telecommunicator Call Taker and Police Telecommunicator I levels.
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The Dispatcher functions primarily as a call-taker telecommunicator and is responsible for receiving, recording and effectively managing requests for ambulance assistance/transport from various sources.
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It is the responsibility of the Call Taker to function primarily as a call-taker telecommunicator and is responsible for receiving, recording and effectively managing requests for ambulance assistance/transport from various sources.
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Must be able to pass a written Call Taker Examination given at the police department. A Call Taker is required to work in an office-type setting in a climate controlled environment.
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