Upvote
Downvote
Commercial Banking - Customer Service Specialist
Share Job
- Suggest Revision
Full-time
- The Customer Service Specialist's primary responsibility is to provide superior service and support to the Bank's commercial and consumer customers and may assist with the application process for auxiliary treasury service products, such as ACH, RDC, MDC, Wire Transfers, Positive Pay (check and ACH), and Bill Pay. Coordination and collaboration with the service team to ensure customer phone calls, emails, and in person request are processed in a timely manner.
- Knowledge and completion of treasury management application, forms and agreements for customers and internal production team to facilitate depository services for business customers.
- Work with Commercial Banking Support team to ensure customer is taken care of.
- Complete and accurate CIP, CDD and EDD information is essential.
- Understanding of requirements to open consumer personal new accounts; ensuring CIP and CDD is complete and accurate.
Active Job
Updated TodaySimilar Job
Relevance
Active