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Collector III
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- Position Summary Effectively engage consumers in communications to reach a meaningful solution for consumers to pay amounts due while providing a positive customer service experience.
- Strive to maintain the highest level of customer for the clients for each collection call.
- Conduct follow-up calls to ensure payments are made per agreements.
- Take direct payments via check-by-phone Determines appropriate method on collecting accounting when direct payment efforts are exhausted.
- Develop and maintain professionalism with all clients, management and fellow co-workers.
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