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Collections Support Specialist
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$19.63 - $29.45 an hour
Full-time
- Reporting to the Collection Support and Collateral Protection Insurance (CPI) Manager, the Collection Support Specialist is responsible for repossessions up to and including coordinating and liquidating all repossessions, sold vehicles, charge offs, lender insurance claims, skip claims, and other tasks as assigned.
- This process commences after the 10-day redemption period has expired, notate updates in a timely manner, flag accounts, pull values, order title and prepare title work for sale, pay repossession expense and assisting with the process of billing.
- Move repossessions to auction or dealer lot upon approval from management.
- If the repossession takes place within 90 days, advise Collection Support and CPI Manager, who will request dealer reserve charge back with Indirect Management.
- Charge Off and Recoveries: Assisting the Recovery Specialist with charge offs and completing all related transactions and notation on every individual account working directly with Collections Management.
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