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Clinical Team Supervisor
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- Our mission is to provide high-quality, culturally appropriate healthcare to low-income residents of Washington and Yamhill Counties, with a special emphasis on seasonal and migrant farm workers and others with barriers to receiving healthcare.
- Job Summary: The Clinical Team Supervisor (CTS) provides operational leadership, direct supervision, expert guidance and performance oversight for two or more of VGMHC’s medical clinic teams in order to provide the highest level of medical care, health education and preventive services possible to patients.
- o Provide management oversight of the team's outreach and panel management, pre-visit planning, call management and care coordination workflows and workload, to assure that team targets and thresholds for these value streams are met daily
- o Investigate patient and provider/staff and develop appropriate action plans regarding customer service, quality assurance, and compliance issues, collaborating with HR, the Quality Assurance Manager and Corporate Compliance Officer, when applicable.
- o Direct operational supervision, coaching, development and performance management of the following members of the clinical care team – Nurses, MAs, PCCs, and TAs.
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