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Clinic Shift Lead
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Starting at $20 an hour
Full-time
- Supervises the orientation, training and cross training of clinic staff to ensure that all competencies, policies, established practices and standards are followed and adhered to in partnership with the Multi-Site Manager and ProviderCommunicates job expectations and conducts individual and group coaching and training interventions for new and tenured clinic employeesCollaborates with the Provider to facilitate daily briefing and monthly meetings.
- Assists with partnering with leadership in partnership with Multi-site Manager to manage site staffing levels to ensure the office is adequately staffed to serve patients.
- Utilizes surge protocol as needed or when requested by Provider.
- Handles patient and visitor issues and complaints utilizing the grievance policy and procedure.
- Follow through on programs, practices and team leadership to improve operations, staff retention and employee engagement.
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