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Clinic Services Specialist - Department of Surgery
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- The Clinic Services Specialist position provides frontline clinic operational and patient support for the Plastic and Reconstructive Surgery Clinic to assure effective and efficient delivery of health care services.
- Answer questions and educate patients on pre-registration paperwork prior to visits such as patient privacy forms and insurance forms.
- Assist patients in setting up MyChart and encourage the use to increase communication and patient satisfaction.
- Collect payments at the time of service, including pre-discussed consult fees, Botox, and surgery payments.
- Answer patient questions regarding prior-authorizations, appeals, or insurance approvals.
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