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Client Support Specialist (Contract)
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- Client Support Specialist (Contract)
- The DreamBox Client Support Specialist (Contract role) assists internal and external customers with product provisioning, rostering, onboarding, DreamBox software feature/functionality, and general product questions via phone, email, and other contact methods.
- Experience using ticket systems for case management (Salesforce or Zendesk preferred)
- Right now, even though STEM skills are increasingly important, over 60% of students in Kindergarten through 8th grade are not proficient in math or literacy at their own grade-level.
- Today, our Intelligent Adaptive Learning platform with its rigorous curriculum and game-based environment is helping 5 million kids and over 150,000 educators improve math achievement and build a love of math at the same time.
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