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Client Service Representative
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- Provides information about the Section 8 and Rural Development programs.
- Teaches clients how to access HASCOs online portals at the lobby kiosk and over the phone.
- Receives and processes incoming agency mail and walk-in paperwork including scanning mail into electronic document management system and distributing mail that remains in paper form.
- Performs data entry using specialized housing and document management software.
- Skill in organizing and managing a heavy flow of paperwork and determining best practices for converting paper to electronic records.
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