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Client Manager
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- The RealReal is the world's largest online marketplace for authenticated, resale luxury goods.
- The goal of the Client Manager is to oversee the inbound and outbound operations of the brick & mortar consignment office, including the client-facing experience and back-of-house consignment processes.
- A key focus for the client manager is managing the consignor experience with seamless scheduling, efficient and pleasant check-in and check-out process to provide an elevated consignment appointment.
- Accountable for the day-to-day operations of the Luxury Consignment Office inside flagship stores, adhering to standard operating procedures, service level agreements, procurement, and facility management.
- Oversee the holistic pipeline of consignment products filtered through brick & mortar location, manage all logistics and back-end data management and physical movement through numerous teams, communicating effectively on any exceptions or delays.
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