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Claims Service Representative
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- The Claims Support Representative will perform administrative tasks as assigned by the Claims Manager to support the receipt and processing of claims and payments and provide support to all risk department team members with various tasks as needed.
- This position will also provide administrative support with answering phone inquiries, receipt and processing of claims documents and records within an electronic environment, safety data entry and reports, processing payments, preparation, and distribution of correspondence, and other clerical/administrative functions under the direction of the Claims Manager.
- Analyzes, reviews, and adjusts claims valued at less than $1500 for accuracy, completeness and eligibility, consults with Claims Manager or peers for assistance as needed.
- Processes claim payments for escrow to TPA, Rental Car payments, and other payments as assigned, maintains record of accounts; prepares correspondence and backup information in support of payments and assures they are properly loaded and tracked into the claims management system.
- Assists with data management, coding, and analysis, and prepares various ad hoc, monthly, and annual safety/claims reports as assigned by the Claims Manager.
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