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Claims Program Manager
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$87,000 - $145,000 a year
Full-time
- The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the October 2022 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.
- The position is based in Eatontown, NJ or fully remote.
- Prepare monthly reporting packages, including but not limited to, inventory reporting, first level (TPA customer service & turnaround) statistics, and referral analysis (turnaround times, volume breakdowns) for review by AVP and Senior Level Management
- Oversee the Program Management Teams review of TPA Best Practices, to ensure all Claims administrators are informed of and in adherence to applicable state unfair claims practices laws
- Utilize actual situations (i.e. distressed administrators) as an educational and development tool for Program Management Team members
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