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Claims Operations Supervisor, Vendor Operations
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$60,000 - $75,000
Full-time
- The Claims Vendor Operations Supervisor is responsible for the supervision of Claims Vendor Operations Analysts and Senior Claims Vendor Operations Analysts.
- The Claims Vendor Operations Supervisor is a critical thinker, who engages in independent analysis, operational efficiencies and making recommendations to Claims Operations Manager on workflow, policies, and procedures.
- Provide leadership and direction to Claims Vendor Operations unit including appropriate task assignments, effective training and development, appropriate performance management, adherence to department policies and procedures, and ensure that the unit resources are efficiently utilized to achieve operational objectives.
- Exchange information about the Claims Vendor Operations processes and set expectations to establish and maintain superior relationships and elevate partner and customer service.
- Recognize process inefficiencies and contribute substantive input to claims partners to facilitate optimum solutions.
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