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Claims Investigator, REPO plus
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- The REPO Plus Claim Investigator is responsible for investigating and gathering information from outside insurance carriers (OICs) related to collateral being investigated for coverage by the REPO Plus department.
- The position will make outbound calls to OIC claim departments to inquire and follow up on details needed to make coverage judgments on REPO Plus claims.
- Must meet individual QA targets as set by REPO Plus management
- Must meet individual Production targets as set by REPO Plus management
- Will make outbound calls to report New Claims to OICs as directed by the REPO Plus Claims Adjusters and AnalystsAssignments are made dailyMust meet certain departmental cycle time metrics as set by REPO Plus managementDocuments the REPO Plus claim file with information obtained or that the New Claim report was unsuccessful
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