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Claims Analyst
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$50,960 a year
Full-time
- JOB SUMMARYThe unique position of Customer Care Representative is a role that has both functions and responsibilities that span the customer care and customer service groups’ functions.
- In this role, the Customer Care Representative is responsible for supporting Customer Care functions required by the business as related to warranty processes across all brands and inquiries.
- Ensures SOX compliance processes are followed, and necessary documents are verified and kept on file as needed.
- Liaise with the various plant’s QC departments as well as other internal stakeholders and assist in negotiations with customers to resolve warranty claims.
- Generating credits and cheque requests for all Westlake Royal Roofing Solutions warranty claims.
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