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Chief Operating Officer
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- The Chief Operating Officer (COO) is responsible for planning, organizing, and controlling the day-to-day operational activities of the Bank under the direction of the Chief Executive Officer.
- in ways that exhibit industry "best practices" for the Bank; acts as a focal point and mediator among managers on Bank-wide issues with cross-organizational implications to ensure timely and effective resolution of such cross-departmental issues.
- Works closely with management to ensure the operational effectiveness, sustainability and resiliency of the Bank; drives change and improvement by convening, informing, supporting, influencing and mentoring; provides insight and develops and implements strategies to accommodate current and future organizational plans, programs, and needs.
- Works closely with the Bank's Chief Compliance Officer, Chief Legal Officer and Chief Payments Officer to ensure the Bank's compliance with all applicable banking laws, rules and regulations; and assesses the effect of regulatory changes on overall Bank compliance and risk and ensures such matters are communicated to the CEO on a timely basis.
- Works with the Bank's CRA Officer by representing the Bank in community, civic, and CRA functions.
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